iTabNav has selected the company Efilog for its parcels shipments. Efilog is a professionnal logistics company which can ship globally.
Shipping costs include packing, handling and postage. We recommend that you gather your purchases in a single command. We cannot group two separate commands, and you must pay the charges for each of them.
The packages are oversized and protected. We recommend that you keep each product's individual packaging at least during the cooling-off period (see our terms and conditions)
Shipping costs are listed throughout your order. However it may vary according to the information you provide. Please make sure to verify them in the final stage before proceeding to payment.
Shipping costs mostly depend on the choice of the country and weight of package, but also on some particular product handling.
When VAT is not applicable, it is not included in the costs.
Products in stock are usually shipped upon receipt of your payment, usually in the same day (except week-ends and public holidays) if your payment is received before noon. You will receive a link that will allow you to track online the delivery of your parcel.
Please note that same day shipment is not a guarantee. All orders will be shipped no later than 7 days after your payment is posted. If however and despite the attention we bring to delivery times they were not respected, you can ask to cancel your order before we ship. We will then proceed to its repayment.
Delivery times are given for information only. Especially for foreign shipments, customs could retain your package for a few days (iTabNav will make sure to provide all relevant documents with the parcel).
iTabNav offers a 30-day product return policy. Meaning if you change your mind after receiving the product, you may return it in this 30-days period. You NEED to contact us and wait for authorization BEFORE returning any product.
Returned products need to be as if never opened, fully new with all accessories and product package and documentation. Failure to respect these conditions will result in a fee of at least 30% of product value before repayment.
Shipping costs will not be repaid.